If you bought a Lumia 950 or Lumia 950 XL on or after November 26 in the US, you will have to pay a lot more to get Microsoft's extended warranty deductible for those new phones. The company has quietly changed the pricing for what it calls Microsoft Complete, and it effectively doubles its price of that deductible if you get the flagship Windows 10 Mobile smartphones.
Here's what Microsoft Complete offers users:
- An additional year of limited breakdown (mechanical, electrical and electronic) coverage after the manufacturer's warranty.
- Accidental damage protection (covers drops and spills):
- 1 claim throughout the duration of the Microsoft Complete coverage period. A deductible will apply to Accidental Damage Claims. Please see the Terms and Conditions for the specific deductible amount for your particular plan.
- 2 years of Answer Desk technical support.
You may have noticed the bullet point on the deductible price for Accidental Damage Claims. If you bought any Microsoft Lumia smartphone before November 26, the price for that deductible was just $49, no matter what the price for the phone was. Now, there are three Accidental Damage Claims prices for that deductible.
If the phone's prices was $199 or under, there is now a $39 deductible, and if the phone is between $200 and $399, the price goes up to $69. Finally, for phones that are $400 and over, like the new Lumias, the deductible is now $99.
Again these new prices are for smartphones from Microsoft that were bought on or after November 26, so if you managed to purchase the Lumia 950 or 950 XL before that date, your deductible price is still at $49.
Thanks to "HoosierDaddy" in our Windows Central forums for the tip!
Source: Microsoft
