Xbox One update appears to have put some consoles into setup mode
Twitter and Reddit are lighting up with reports of unwanted factory resets following the latest Xbox One update.
If you turned on your Xbox One today, only to be greeted with the initial setup screen, you're not alone. A number of Xbox One owners have taken to both Reddit and Xbox's Twitter support account with reports that their consoles are being randomly booted into the initial setup screen (via OnMSFT).
According to Reddit users reporting the issue, there isn't any reason to panic. Users report that, after walking through the initial setup steps, their games are still there. However, you will have to sign in again.
Curiously, while this is the sort of problem you'd expect to run into in the Xbox Insider rings, those users don't seem to be affected. Rather, it appears as though this may be connected to the latest update to roll out to the console for general users. According to the release notes, the update, dated August 29, only packed "general stability and performance improvements."
For its part, the Xbox Support Twitter account reports that the issue was on Microsoft's end and has since been resolved.
There was an issue on our side, which has since been resolved. We apologize for the inconvenience. ^XSThere was an issue on our side, which has since been resolved. We apologize for the inconvenience. ^XS— Xbox Support (@XboxSupport) August 31, 2017August 31, 2017
Are you experiencing issues with the latest Xbox One update? Let us know in the comments section.
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Dan Thorp-Lancaster is the former Editor-in-Chief of Windows Central. He began working with Windows Central, Android Central, and iMore as a news writer in 2014 and is obsessed with tech of all sorts. You can follow Dan on Twitter @DthorpL and Instagram @heyitsdtl.