Windows Phone Store glitch c101a006 causing frustration for app downloads

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In the case you’re experiencing a dreaded ‘c101a006’ error when trying to buy, trial or download an app, you should know you’re not alone.

We’ve had about a dozen tips so far and verified ourselves that the Windows Phone Store is tossing this error out for apps that are buy/try (free apps appear to be exempt).

Microsoft does report that Xbox Music and Video (aka Zune) is having issues for browsing and purchasing items and we’re quite certain that overlaps with the Windows Phone Store. The good news is Microsoft is well aware of the problem and on top of it, meaning this could be fixed by the time we post (or be a few hours).

Update: Looks like Bing, Xbox Music + Video and Windows Phone (all separate, but related) are being affected. Yikes.

Sit tight and commiserate in comments. Thanks, everyone, for the tips!

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Daniel Rubino
Daniel Rubino
Editor-in-chief

Daniel Rubino is the Editor-in-chief of Windows Central. He is also the head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007, when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and watches. He has been reviewing laptops since 2015 and is particularly fond of 2-in-1 convertibles, ARM processors, new form factors, and thin-and-light PCs. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.