14 tips to help you fix OneDrive sync problems on Windows 10
When you're facing OneDrive syncing issues, it's likely to be a problem with the desktop client. In this guide, we'll show you the steps to troubleshoot and fix the problem.
6. How to fix sync problems with OneDrive relocating stuck files
When OneDrive is trying to upload files, you may notice one or multiple files stuck trying to sync. If it's taking a long time, relocating the files in question temporarily can help to resolve the problem.
To move files out of the OneDrive folder, use these steps:
- Click the OneDrive button in the bottom-right corner.
- Click the More option.
- Click the Pause syncing option.
- Select the 2 hours option.
- Open the OneDrive folder with File Explorer.
- Select the conflicting files.
- Click the Move to button in the "Home" tab.
- Select the folder that you want to move the files temporarily.
- Click the OneDrive button in the bottom-right corner.
- Click the More option.
- Click the Resume syncing option.
- Open the folder with the files that you relocated earlier.
- Select the files, and click the Move to button.
- Click the Choose location option.
- Select the OneDrive folder.
- Click the Move button.
After you complete the steps, the files should sync to your OneDrive account successfully.
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Mauro Huculak has been a Windows How-To Expert contributor for WindowsCentral.com for nearly a decade and has over 15 years of experience writing comprehensive guides. He also has an IT background and has achieved different professional certifications from Microsoft, Cisco, VMware, and CompTIA. He has been recognized as a Microsoft MVP for many years.