14 tips to help you fix OneDrive sync problems on Windows 10

How-to
By
last updated

When you're facing OneDrive syncing issues, it's likely to be a problem with the desktop client. In this guide, we'll show you the steps to troubleshoot and fix the problem.

4. How to fix sync problems with OneDrive checking online access

Sometimes, it may not be a problem with your setup or internet connection. Instead, it could be a problem with the service.

To check if you have access to your files online, use these steps:

  1. Click the OneDrive button in the bottom-right corner.
  2. Click the More option.
  3. Click the View online option.

Source: Windows Central (Image credit: Source: Windows Central)
  1. Confirm that you have access to your files.

Also, you can check the Microsoft Service Health portal to find out if there are any problems with the cloud service. If OneDrive has a service problem, then there's nothing else that you can do other than wait until the company fixes the problem.

Mauro Huculak
Mauro Huculak

Mauro Huculak has been a Windows How-To Expert contributor for WindowsCentral.com for nearly a decade and has over 15 years of experience writing comprehensive guides. He also has an IT background and has achieved different professional certifications from Microsoft, Cisco, VMware, and CompTIA. He has been recognized as a Microsoft MVP for many years.