Some Surface Pro 3s suffering from yet another battery drain bug
It looks like the Surface Pro 3's battery woes may not be over, as a number of users are reporting issues with fast battery drain following a recent update. In particular, while an update in late August addressed a specific battery drain problem in Surface Pro 3 units equipped with batteries manufactured by Simplo, the same update appears to have introduced a similar bug to units packed with batteries manufactured by another firm: LGC.
According to a long thread on the Microsoft Answers forum (via Infoworld), Surface Pro 3 units with batteries manufactured by LGC appear to be stuck at a specific percentage and labeled as "Not Charging," according to Windows, when plugged in. Once unplugged, some users are reporting that their Surface Pro 3s shut down within a matter of seconds or minutes.
For its part, it appears Microsoft is at least aware of the issue and is presumably working on a fix. In the aforementioned Microsoft Answers thread, community moderator and Microsoft MVP Barb Bowman posted the following reply from a Microsoft contact on the issue:
Other than that response, Microsoft has remained silent on the issue. However, we'll update if and when the company outlines any plans for a fix. In the meantime, have you experienced any further battery issues since the Surface Pro 3's late-August firmware update? Let us know in the comments!
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Dan Thorp-Lancaster is the former Editor-in-Chief of Windows Central. He began working with Windows Central, Android Central, and iMore as a news writer in 2014 and is obsessed with tech of all sorts. You can follow Dan on Twitter @DthorpL and Instagram @heyitsdtl.