The verdict is in: Windows Recall is great, actually

Hands-on with Windows Recall on Windows 11 Copilot+ PCs! - YouTube Hands-on with Windows Recall on Windows 11 Copilot+ PCs! - YouTube
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Microsoft’s controversial Windows Recall feature is finally ready for testing, and I’ve been using it on my Surface Laptop 7 since the preview became available last week. My first impressions so far are surprisingly positive, given the many privacy and security concerns, along with delays that the feature originally had.

I’ve always been a believer in the Recall concept — that is, an app or service built into an operating system (OS) that essentially triages everything you do on your computer and makes it super easy to revisit at a later point. Recall is essentially a safety net, backing up everything you see and do in case it gets deleted or misplaced down the line.

It’s one of those features that doesn’t showcase its worth until you really need it. For example, the other day, I was writing some article content in our CMS (which has no backup tools) and decided that I no longer needed a few paragraphs. I deleted them and continued my day, only to realize later that I could have reused those paragraphs in another article.

The setup screen is pretty, but bare of any download progress. (Image credit: Windows Central)

Without Recall, that content would be gone, and I’d have to rewrite those paragraphs. Luckily, since I was using my Surface Laptop 7 with Recall enabled, I was able to quickly find the moment in time when I originally wrote those paragraphs and copy them directly into my live CMS.

It’s also super handy when you’re looking for something you can’t quite remember the name of, whether that be an article, product, web page, image, or app. I recently came across a smartwatch in an online advert that I liked the look of but never clicked on. I was later able to find that watch again with Recall by simply typing “watch” into Recall’s search box.

Recall supports both text and image-based search results, and both work super well and surprisingly quickly. You can search for common items and objects, and Recall will be able to pull up visual results even when the snapshots don’t include that specific word or phrase on the screen.

Recall is straightforward and easy to use. (Image credit: Windows Central)

The app’s interface is also quite nice, featuring a large snapshot in the center of the screen and a horizontal scrubbable timeline across the top. The more snapshots Recall collects, the wider that timeline becomes. You can scroll back through all of your snapshots with your cursors and even click and hold for a more granular look at snapshots captured at any given time.

Recall is also super configurable to the point where you can really dial in what kind of content it does and doesn’t capture. If you’re weary of Recall capturing snapshots of your financial information or chats with friends, you can filter out those specific apps and websites so that they don’t ever appear in Recall.

For me, I have my online banking websites, as well as Signal, Telegram, and WhatsApp, added to my filter lists so that Recall doesn’t capture or triage that content. The filtering is seamless and easy, and it works automatically in the background when the Recall service is running.

Recall offers deep confiugration for privacy reasons. (Image credit: Windows Central)

In short, I'm loving my time with Recall. It might be the first truly productive AI-powered feature I've used in a desktop OS, something that works automatically in the background and is intuitive and seamless to the OS experience. I've never been a fan of Copilot and its gimmicky generative-based features, but Recall (and soon Click To Do) is an AI feature I can truly get behind.

In fact, it's so good that I'm annoyed that I can't sync my snapshots across devices. Privacy is a big concern around this feature, so Microsoft hasn't included an option to upload snapshot data to the cloud. As a result, my Recall data is split between multiple devices with no way to sync or merge them, which is a bit annoying but understandable.

Unsurprisingly, this initial preview build does have some teething issues. Setting up Recall is a bit of a pain, requiring multiple large downloads via Windows Update before the app becomes functional. These downloads take a few minutes to complete, and the Recall app doesn’t even show a progress bar for this.

Windows Hello will pop up every time you open the app. (Image credit: Windows Central)

It also doesn’t automatically start working when the downloads are done; you have to close and re-open the app first. However, once that initial setup is complete, the app works great—unless it fails to show any snapshots after setup, as some people have been reporting.

Another annoyance I have is with how often it asks for Windows Hello authentication. It asks every time you open the app, which is fine if you use it once or twice a day, but if you’re like me and open it multiple times an hour, it becomes quite annoying.

This problem is less with Recall and more with Windows Hello itself. It can sometimes feel slow and take a few beats to wake up the IR sensors to authenticate me. Additionally, the Windows Hello prompt itself requires the user to manually click OK to authenticate, which adds an additional step to the process.

Recall was announced back in May. (Image credit: Getty Images | Jason Redmond)

While I totally understand the requirement for Windows Hello to keep this feature secure, I would like to see an option to turn on the ability to skip pressing OK manually every time my face is recognized. That would speed up the authentication process enough to not be annoying anymore.

Overall, I think I'm already at a point where I can confidently say I can't imagine myself living without this feature. Being able to go back to any point in time and grab an image or text from that moment is amazing and, in a weird way, liberating.

I'm no longer worried about losing anything, whether it be webpages, chats, random popups, alerts, or images because Recall has my back at all times.

Windows Recall is now available in preview for Snapdragon-powered Copilot+ PCs, with Intel and AMD-powered Copilot+ PCs expected to gain support in the coming weeks. Recall will likely begin rolling out generally to all Copilot+ PCs sometime in early 2025.

Zac Bowden
Senior Editor

Zac Bowden is a Senior Editor at Windows Central. Bringing you exclusive coverage into the world of Windows on PCs, tablets, phones, and more. Also an avid collector of rare Microsoft prototype devices! Keep in touch on Twitter and Threads

  • arcd
    I made an account just for this.

    Hah.

    Hahhahhahahahahahahahhahaahh.

    No, no. Absolutely not. God no. No. Nooooope. Not in a million years no. Its cool that they did their best and delayed it to try and fix it but the security problems were so unbelievably absurd (not to mention just downright comical) that even after it got fixed its reputation (alongside MS's in general; at least what's left of it) got so utterly blown out of the water that a non-insignificant amount of people switched to Linux.

    There are no words to describe how poorly they managed this and quite frankly the only reason they didn't just bury it and pretended it never happened like their stupid metro apps is because some AI tech bro high on his farts already forced his team to waste wacky amounts of time and money that would otherwise go to waste at this point.

    It could cure cancer and stop world hunger at this point and people would still avoid it like the plague. I'm sorry. Its reputation is ruined.
    Reply
  • Phoquer
    Nice try Diddy

    how much did they pay you to put this out?
    Reply
  • Cmndr_Bytes
    Thanks for the article Zac. Look forward to trying this out.
    Reply
  • Grabber5.0
    This "review" is sponsored by Microsoft 🤣
    Reply
  • naddy69
    "Setting up Recall is a bit of a pain, requiring multiple large downloads via Windows Update before the app becomes functional."

    Good. It SHOULD BE a separate app. Users SHOULD have to jump thru hoops to get this thing working. It should NOT have been announced as "Built into Windows and running by default."

    MS should be stressing this point now. Recall is NOT built in. It is NOT running by default. This is what scared so many people away from Windows and made MS a laughingstock of the tech world.
    Reply
  • nop
    I'm anxious to try it out but glad its an option
    Reply
  • GraniteStateColin
    Looks excellent. Those juvenile comments above from those first-time posters notwithstanding (just people or one person with an agenda), for me this looks like the first major OS improvement in many years. I think this is transformative and will save millions of people real time. Plus, as we become more accustomed to using it and more efficient with it, those time savings will only grow. Anything that can help us, well, recall things that we vaguely remember is a masterstroke idea to bring to computers. I frequently spend many minutes, sometimes over an hour, trying to find something I knew had I been doing just in the past week or two. Sometimes I eventually find it (usually turns out I was looking for an email or a web page when it was actually in OneNote or a Teams chat or some other similar app-mix-up). Sometimes, I never find it and give up.

    This could save me hours every month.

    One question: everything in the example was based on screen shots. Is that the ONLY function, or can this integrate with search to look for text inside files too? For me, the biggest benefit would be if it were possible to just have a single universal search across everything including screen shot history and documents based on the same timeline (e.g., using the Last Modified Date or Picture Taken Date on the file). My guess is, due to the security complaints from the prior alpha version, they're not willing to integrate this with anything else, but I hope they add that when the security furor dies down.

    My only other very, very minor concern: I understand why they require Hello for the added security initially (given that same prior press), and I'd want that on my laptop where I would worry about someone else getting their hands on it, but for my desk computer, if the computer is unlocked, that means I already recently used Hello to unlock it and am still sitting at it. I hope they'll eventually drop that requirement to avoid the momentary hassle. (My Logitech BRIO Hello camera requires me to lean forward and stare into the camera for it to unlock, which is relatively quick, but not as quick as not having to do it.)
    Reply
  • DaveDansey
    I guess I must be more organised than most; I can't recall the last time I couldn't easily find something I wanted.
    Reply
  • dharmababa
    DaveDansey said:
    I guess I must be more organised than most; I can't recall the last time I couldn't easily find something I wanted.
    Glad to see some more balanced responses lol. I'm with you - I don't doubt that Zac and others will find it genuinely useful but I am also a bit obsessively organized so it may just not be for us. That said, I'll probably give it some time to mature and try it out when it is out of preview. I'll be open to being surprised but also wouldn't be shocked if it goes mostly unused (and eventually uninstalled to save the resources).

    Related question for Zac: Did you notice any perf impacts? What is the RAM usage, etc.?
    Reply
  • HeyCori
    Thank you for the video. That looks like it works waaaay better than I thought it would. I'm not sure how I would fit that into my workflow. But I'm also not the sort of person that has 50+ browser tabs open.
    Reply