The latest Windows 11 update did not end support for older Intel chips. Here's the source of the confusion.

Intel 9th Gen chip sticker on a laptop
A misunderstanding led many to believe some older Intel chips had lost support for upgrading to Windows 11. (Image credit: Future)

Windows 11 has strict minimum requirements that prevent millions of PCs from upgrading to the operating system. For a brief period this month, many believed that the list of unsupported devices grew substantially, but that turned out to not be the case, at least when it comes to which devices can run Windows 11. At the center of the drama were Intel 8th, 9th, and 10th Gen chips, which seemingly were removed from the list of supported Intel processors.

The confusion was caused when people spotted an official Microsoft support document titled "Windows 11 version 24H2 supported Intel processors.". The list omitted many Intel 8th, 9th, and 10th Gen chips, causing many to believe that those processors had lost support with the update to Windows 11 version 24H2. But closer inspection of the document shows why that is not the case.

The support document is not meant for general consumers. Instead, it's a list of supported CPUs that device manufacturers should use when creating new PCs. Specifically, the list is of processors OEMs should use to build PCs to work with Windows 11 version 24H2. I don't know of any PC manufacturers creating new devices with chips from before Intel's 11th Gen, so the change probably does not affect many people.

"OEMs may use the following CPUs for new Windows 11 devices. New Windows 11 devices must use modern device drivers which have passed the Windows Hardware Compatibility Program for Windows 11 or the latest available modern device drivers based on Declarative, Componentized, Hardware Support Apps (DCH) design principles," states Microsoft.

Surface Studio

Even Microsoft's original Surface Studio cannot upgrade to Windows 11, but the list of supported chips that can upgrade to the OS has not changed. (Image credit: Future)

Even if a PC was made with a chip that did not appear on the list of supported processors, that PC could still be upgraded to Windows 11 as long as it met all of the operating system's minimum requirements.

"Devices with these CPUs may not be manufactured with Windows 11 pre-installed and may only be upgraded to Windows 11 by a customer," states a footnote in the support document.

Microsoft also has a separate page that explains the purpose of the OEM-focused document.

"Changes to the processors listed do not indicate or impact a customer’s existing Windows support and are intended for OEMs to determine processors which may be used in new Windows devices," explains Microsoft.

While it is technically accurate that some older chips no longer appear on Microsoft's list of supported processors, I'd argue it's inaccurate to call them unsupported. The list of Intel 8th, 9th, and 10th Gen chips that can upgrade to Windows 11 is the same now as it was a few weeks ago.

Regarding consumers and everyday use of Windows PCs, devices still need to meet the minimum requirements of Windows 11 to upgrade to the OS. That includes meeting the TPM 2.0 requirement, which some older processors fall short of.

Unfortunately, the list was reported on without context by several outlets or shared with misleading analysis. While it is technically true that some older Intel chips do not appear on Microsoft's list of supported Intel processors for Windows 11 version 24H2, there is essentially no change for everyday users. Even OEMs, which are the targeted audience of the support document, likely do not have to make any changes following the list's publication.

Sean Endicott
News Writer and apps editor

Sean Endicott is a tech journalist at Windows Central, specializing in Windows, Microsoft software, AI, and PCs. He's covered major launches, from Windows 10 and 11 to the rise of AI tools like ChatGPT. Sean's journey began with the Lumia 740, leading to strong ties with app developers. Outside writing, he coaches American football, utilizing Microsoft services to manage his team. He studied broadcast journalism at Nottingham Trent University and is active on X @SeanEndicott_ and Threads @sean_endicott_. 

You must confirm your public display name before commenting

Please logout and then login again, you will then be prompted to enter your display name.