Microsoft renders Mail & Calendar apps inoperable as it forces users over to the new Outlook on Windows

The Windows Mail app in Search
The old Windows Mail & Calendar apps are no longer functional. (Image credit: Windows Central)

Microsoft announced last year that it would be retiring the Windows Mail & Calendar apps in favor of the new Outlook at the end of 2024. As of January 1, these apps are no longer functional and will refuse to send or receive any more emails. The apps are no longer available to download via the Microsoft Store, and sideloading the app will result in an error when attempting to setup your account.

"Support for Windows Mail, Calendar, and People ended on December 31, 2024. You can no longer send and receive emails or events using Windows Mail and Calendar" reads a Microsoft support document. The company has also announced that it will be automatically installing the new Outlook app on Windows 10 PCs with the upcoming February security updates, if the user doesn't already have it installed.

The new Outlook has been shipping as the default email and calendar experience on Windows 11 for many months, so for a lot of people nothing will have changed here. However, for the many users who opted to keep using the older Mail & Calendar apps, today's news will be frustrating as Microsoft is deliberately making it so these apps are no longer functional.

Windows Mail no longer lets you setup an account

You can no longer setup a new account in the Mail app. (Image credit: Windows Central)

I attempted to sideload the most up to date version of the Mail & Calendar app on my Windows 11 PC, and found that the application would error out when signing-in. Other users that already had the app setup prior to today have found that the app now shows a popup that tells the user to switch to the new Outlook, with no way to bypass it.

Microsoft wants all Mail & Calendar users to switch over to the new Outlook app, which I've previously said is not ready for prime time as a default, built-in email client for an operating system like Windows. It's very slow and missing vital features such as consistent offline support and reliable push notifications.

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Zac Bowden
Senior Editor

Zac Bowden is a Senior Editor at Windows Central. Bringing you exclusive coverage into the world of Windows on PCs, tablets, phones, and more. Also an avid collector of rare Microsoft prototype devices! Keep in touch on Twitter and Threads

  • Kaymd
    Wino Mail is the solution.
    It's steadily getting better with each release.
    Reply
  • neo158
    Microsoft: We are retiring the Windows Mail & Calendar apps at the end of 2024

    Users: (Using those apps right up to the cut-off date) Why am I being forced to use this new app instead?

    It seems as though you just can't get through to some people 🤦‍♂️
    Reply
  • chalkyaaran
    neo158 said:
    Microsoft: We are retiring the Windows Mail & Calendar apps at the end of 2024

    Users: (Using those apps right up to the cut-off date) Why am I being forced to use this new app instead?

    It seems as though you just can't get through to some people 🤦‍♂️
    Some people realise the new apps are crap. New Outlook is utter rubbish so I've been using the Gmail Web app.
    Reply
  • ShinyProton
    Microsoft, you will eventually pay for not listening to your users.
    People just don't want your sh1tty Outlook app at home.
    Reply
  • fourmi
    I was finally hit with the 'Windows Mail and Calendar are no longer supported' today after sideloading them and stopping pesky outlook from automatically installing. The new outlook is just so horrible compared to the beautiful, streamlined mail app. Wino mail as suggested by Kaymd looks similar so that is promising, but as of yet doesn't easily support aliases or allow me to add my organisation-provided email (when I get redirected to my organisation's login page it says an administrator account is required because wino mail is requesting certain permissions).
    Reply