Slack is down, affecting hybrid and remote work [Updated]
Work communication grinds to a halt as Slack goes down.
Updated February 23, 2022 at 4:52 PM ET: An earlier version of this story referenced reports on an AWS outage. However, Amazon has confirmed there was no outage on February 22.
Updated February 22, 2022 at 11:50 AM ET: Slack appears to be working again for many users. Outage reports have dropped to near normal levels. The original story follows.
Updated February 22, 2022 at 12:40 PM ET: An Amazon spokesperson reached out to clarify that the company did not find any problems originating with its AWS services related to the Slack outage.
What you need to know
- Slack went down around 9:25 AM ET on February 22, 2022.
- Outage reports spiked dramatically on Downdetector.com.
- This is an ongoing story, and we will update it as more information becomes available.
If you work remotely and are looking to start your workday off on the east coast, you may run into some issues. Slack is down, with a massive spike in outage reports beginning around 9:25 AM ET on February 22, 2022. Due to the outage, hybrid and remote workers may not be able to communicate. Additionally, office jokes about today being "Twosday" (2/2/22 or 22/2/22 depending on your region) will have to wait or be sent through email, Microsoft Teams, or another service.
In under an hour, over 10,000 outage reports have been sent to DownDetector. That number continues to rise quickly. The Slack Status Twitter account replied to an outage report this morning.
We apologize for the disruption and we hope to be back to normal soon. We're digging into the problem with the highest priority. We truly appreciate your patience.We apologize for the disruption and we hope to be back to normal soon. We're digging into the problem with the highest priority. We truly appreciate your patience.— Slack Status (@SlackStatus) February 22, 2022February 22, 2022
If you try to log in to Slack, you'll see a page that reads, "something's gone awry, and we're having trouble loading your workspace." The same page claims that a restart of Slack may help, but that is likely generic advice for any time that the service fails to load.
Slack's status appears to vary between devices. Some members of our team are able to connect to Slack at the moment while others cannot.
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This is an ongoing story, and we will update it as more information becomes available.
Sean Endicott is a tech journalist at Windows Central, specializing in Windows, Microsoft software, AI, and PCs. He's covered major launches, from Windows 10 and 11 to the rise of AI tools like ChatGPT. Sean's journey began with the Lumia 740, leading to strong ties with app developers. Outside writing, he coaches American football, utilizing Microsoft services to manage his team. He studied broadcast journalism at Nottingham Trent University and is active on X @SeanEndicott_ and Threads @sean_endicott_.