Service Alert: Windows Phone Store throwing up c101b000 errors today [Updated]

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Nope, you’re not alone if you’re seeing Windows Phone Store errors. After hearing that the HERE Drive+ was updated, we tried to download the latest Nokia innovation only to be met with a download glitch on our Lumia 920. Same on the Lumia 928. And soft-resetting has no effect either.

We then jumped to our inbox and sure enough, quite a few of you are reporting to us that you are seeing c101b000 error messages when trying to download apps.

For service status updates, all we see is an error signing into Outlook and an ESPN error for Xbox (now fixed), but nothing Windows Phone specific. However, it may be that the Outlook sign-in problem is the culprit here.

We’ll update the post accordingly. For now, our advice is to just sit back and wait until Microsoft sorts it out. No word on if this is region specific, but it looks like a few of you are US based.

Update 12PM ET - Our downloads are now working again, so you may want to check the Store now

Update 2pm ET - Many of you are still having issues. Microsoft has now recognized the problem and said they are working on it

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Daniel Rubino
Daniel Rubino
Editor-in-chief

Daniel Rubino is the Editor-in-chief of Windows Central. He is also the head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007, when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and watches. He has been reviewing laptops since 2015 and is particularly fond of 2-in-1 convertibles, ARM processors, new form factors, and thin-and-light PCs. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.