Microsoft is sending out emails to Windows Phone owners with information about the critical update that the company pushed out last month, urging them to install the update. Some may not have received the update, whether due to lack of cellular connectivity, no wireless signal, or a number of other reasons, and for that Microsoft has an app that is said to help.
Microsoft's Stop Restart App is another way for the company to help users who are experiencing random reboots on their devices. Here is the app description:
"Microsoft identified a problem in some versions of Windows Phone 8.1 that could cause a phone to restart periodically. We've already made a fix that has resolved this problem for the majority of Windows Phones. However, some phones that have not connected to Microsoft servers still need the fix to be applied.This app will verify if your phone has been fixed. If it hasn't been fixed, the app will attempt to fix it immediately if you're connected to Wi-Fi."
If you have yet to receive the critical update, or are still having issues, be sure to give the app a shot and let us know how it works out for you.
Download the Stop Restart App from the Windows Phone Store
Thanks for the tip, Yashdeep W!
