Microsoft posts workarounds for common DVD Player app problems

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If you happen to be one of the unfortunate users experiencing issues with the DVD Player app on Windows 10, you're not alone. The good news is Microsoft is actively working on fixes for a number of issues, but for now, the company has provided a series of workarounds for the most common problems. From Microsoft:

  • The video is stuttering or failing to play. Many people can fix this issue by installing the latest graphics drivers (AMD, Intel, Nvidia). We are continuing to investigate and fix other causes of this problem.
  • When changing from one DVD to another, Windows DVD Player will not play the new DVD. This can be fixed by closing and re-opening the Windows DVD Player app.
  • Windows DVD Player does not detect that a disk was inserted. This can be fixed by closing Windows DVD Player, inserting the DVD into your DVD drive, and then re-opening the Windows DVD Player app.
  • Inserting a DVD opens the Windows Store. If inserting a DVD opens the Windows Store, rather than launching the DVD player, you may need to update your program defaults. To do so: Open the Start menu, search for "DVD" and select the result labeled "Autoplay" under Settings. You should see four DVD entries in the AutoPlay Control Panel, including "DVD movie", "Enhanced DVD movie", and "DVD-Audio." Set the default for each of these items to "Play DVD (Windows DVD Player)" under the drop down menu for each entry. The Windows DVD Player app should now automatically launch when a disc is inserted.
  • Windows DVD Player will not play audio using Dolby Digital Plus 5.1. Some users may see this fixed by getting the latest from Windows Update. We are continuing to look at other cases where that may not be sufficient.
  • Playing a DVD to a second screen using HDMI sometimes fails. There is no workaround for this right now, but we are continuing to investigate it.

Microsoft is quick to note that it is working on a fresh update to fix these issues, but no timeline was given. For now, your best bet is to stick to these workarounds for any problems with watching DVDs on Windows 10. Also be sure to keep funneling feedback to Microsoft when you encounter the issues.

Source: Microsoft

Dan Thorp-Lancaster
Dan Thorp-Lancaster

Dan Thorp-Lancaster is the former Editor-in-Chief of Windows Central. He began working with Windows Central, Android Central, and iMore as a news writer in 2014 and is obsessed with tech of all sorts. You can follow Dan on Twitter @DthorpL and Instagram @heyitsdtl.