I Dig It (review) from InMotion Software is a fun little Xbox Live game. Unfortunately, since its release it has been plagued by severely glitched Achievements. In our Broken Achievements article, I stated:
“As of April 11, InMotion had submitted an update that corrected all of I Dig It’s known issues. Two months later, Microsoft has not chosen to publish the update. I feel for your plight, I Dig It players.”
While we were originally under the impression that an update correcting I Dig It’s issues had been approved, it seems that was not the case. Yesterday, we received this email from the developer on the status of the update:
“Dear Customers,I can hardly convey the frustration that we, at InMotion Software have felt with Microsoft during this process of updates. We are deeply concerned with the frustration that you have suffered through for so many months, when the bug first started appeared. We have submitted update, after update, after update to Windows and they continue to reject them for reasons unknown. As of a couple days ago we have a new Microsoft employee working with us on attempting to get our most recent update approved. We hate to be making so many excuses and giving you false hopes for the update, but, please understand that our hands are really tied here without Microsoft's corporation. The CEO along with the rest of the team at InMotion Software apologizes for this terrible inconvenience. I can only hope that an update will be released shortly, but I have very little to promise on since it is not under my stewardship. Thank you,Alexis Howardsupport@inmotionsoftware.comP.S. Financial dealings are dealt directly through Microsoft, you purchased from Microsoft if you desire a refund you must seek it from Microsoft.”
Ouch - you can cut through the frustration with a knife. Hopefully the new Microsoft employee assigned to InMotion’s case can help them get an update approved. If only the big MS had shown so much diligence during the initial certification process rather than allowing the game to be published in a semi-broken state, the situation would be far better for Xbox Live gamers.
WPCentral will let you know as soon as there is more I Dig It news to report.
