The J.D. Power and Associates' latest US customer satisfaction survey has displayed some interesting findings. Apple is first in the results, which is perfectly understandable as every iOS user has either a household full of Apple products already or are simply satisfied with Apple hardware. No matter what you think of Apple as a company or iOS (and OS X) as operating systems - Apple makes killer hardware.
HTC is second, thanks to the successful injection of handsets running Android. What will be interesting for HTC is the customer satisfaction potentially rising with the Titan and Radar, which are both beast devices. Unfortunately for RIM, they're well below average and are in between LG and Motorola (now Google) and will not help the cause with investors calling RIM to sell itself or patents. Nokia are last, could this be due to Symbian (among other factors) and not the actual hardware? Only time will tell with their launch of Windows Phone handsets.
Source: Engadget
