Microsoft fixes color distortion and audio issues on Surface Pro 11 and Surface Laptop 7

Surface Laptop 7
(Image credit: Windows Central)

What you need to know

  • Microsoft shipped firmware updates for the Surface Pro 11 and Surface Laptop 7 recently.
  • The updates fix a problem that can cause color distortion when waking a PC from sleep or rebooting a system when HDR is enabled.
  • White line flickering and audio playback issues over Bluetooth are also addressed by the updates.
  • Following the update, USB 3 devices connected to a USB-C Power Delivery charger should work better as well.

Microsoft's Surface Pro 11 and Surface Laptop 7 launched recently, ushering in the first wave of PCs powered by the Snapdragon X Elite and Snapdragon X Plus. Both of Microsoft's new Surface devices received firmware updates on day one, but those updates included a lone fix. Microsoft has since released a second set of firmware updates for the Surface Pro 11 and Surface Laptop 7.

Firmware updates focus on fixes and general improvements rather than new features. The latest updates for the Surface Pro 11 and Surface Laptop 7 fix an issue that can cause color distortion when waking a PC from sleep or rebooting a system with HDR enabled. Potential white line flickering is also fixed by the update.

Some PCs ran into a bug that would reset customized accessibility settings after a reboot, but that should no longer be the case. An audio playback issue for Bluetooth devices and an issue that can cause audio jittering when a system is under heavy workload have also been fixed.

Lastly, interoperability between USB 3 devices and USB-C Power Delivery charges has been improved.

Microsoft Surface Pro Essentials Bundle | from $1,189.18 at Microsoft

Microsoft Surface Pro Essentials Bundle | from $1,189.18 at Microsoft

Microsoft's new flagship 2-in-1 is here, ushering in a wave of Copilot+ PCs. The new Surface Pro has an OLED panel and Qualcomm's new Snapdragon X processors. The Essentials Bundle saves you money on Microsoft 365 and gets you a 20% discount on a Surface Pro Flex Keyboard.

See also: from $999.99 at Best Buy (PC only)

Microsoft Surface Laptop 7 (13-inch) | from $999.99 at Best Buy

Microsoft Surface Laptop 7 (13-inch) | from $999.99 at Best Buy

As the latest flagship laptop from Microsoft, the Surface Laptop 7 has a sleek design and is powered by a Snapdragon X processor. It promises long battery life and AI features exclusive to Copilot+ PCs.

While you can purchase the Surface Laptop 7 through several retailers, only Microsoft offers the 64GB version of the laptop. That model of the laptop costs $2,399.99.

See also: from $999.99 at Microsoft

Microsoft Surface Laptop 7 (15-inch) | From $999.99 at Best Buy

Microsoft Surface Laptop 7 (15-inch) | From $999.99 at Best Buy

The larger sibling of the Surface Laptop 7 lineup has a 15-inch screen. It also runs on a Snapdragon X processor, meaning it can power AI features and general productivity.

The only way to get the 64GB version of the Surface Laptop 15 is to buy the PC through the Microsoft Store. Just note that the 64GB version costs $2,499.99.

See also: from $999.99 at Microsoft

The change logs for the Surface Pro 11 and Surface Laptop 7 are identical. This week also serves as a good opportunity to bookmark the Surface Pro update history page and the same page for Surface Laptop lineup.

Surface Laptop 7: July 2, 2024 firmware update

  • Fixes a problem that causes momentary color distortion when waking from sleep or rebooting with HDR enabled.
  • Addresses a potential horizontal white line flicker during the initial device setup.
  • Resolves an issue where customized accessibility settings for mouse would reset after reboot.
  • Resolves an issue where audio playback fails after connecting a Bluetooth headset.
  • Addresses intermittent audio jittering under heavier system workload.
  • Improves interoperability with USB 3 devices when connected to a USB-C Power Delivery charger.

Surface Pro 11: July 2, 2024 firmware update

  • Fixes a problem that causes momentary color distortion when waking from sleep or rebooting with HDR enabled.
  • Addresses a potential horizontal white line flicker during the initial device setup.
  • Resolves an issue where customized accessibility settings for mouse would reset after reboot.
  • Resolves an issue where audio playback fails after connecting a Bluetooth headset.
  • Addresses intermittent audio jittering under heavier system workload.
  • Improves interoperability with USB 3 devices when connected to a USB-C Power Delivery charger.
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Sean Endicott
News Writer and apps editor

Sean Endicott is a tech journalist at Windows Central, specializing in Windows, Microsoft software, AI, and PCs. He's covered major launches, from Windows 10 and 11 to the rise of AI tools like ChatGPT. Sean's journey began with the Lumia 740, leading to strong ties with app developers. Outside writing, he coaches American football, utilizing Microsoft services to manage his team. He studied broadcast journalism at Nottingham Trent University and is active on X @SeanEndicott_ and Threads @sean_endicott_.