Cheaters aren't what's spoiling Black Ops 6 the most, it's an infuriating DirectX bug that crashes the game — but there are some things you can try

An on-screen message detailing a DirectX crash in Call of Duty: Black Ops 6 on Windows 11
Nothing is more infuriating than seeing this pop up when you're absolutely cooking. (Image credit: Windows Central)

What you need to know

  • PC players of Call of Duty: Black Ops 6 are still being plagued by a DirectX related bug that crashes the game.
  • It's been present since launch day and, as yet, remains unfixed.
  • There are some things you can try in the game to mitigate the impact of this bug, namely lowering some of your settings.

Everyone will have a different opinion on Call of Duty: Black Ops 6, but on the whole, it seems like the latest installment in the franchise is a hit. The maps aren't very inspiring, but the gameplay with its new Omnimovement is fantastic, and leading to some incredible (and hilarious) action.

But there's one thing that's spoiling the experience. It's not cheaters, either, though those guys are still irritating. It's a horrible DirectX bug which completely freezes the game, then crashes to desktop as seen in the image above.

I'm not alone on this, as you don't have to search for long to find plenty of people seeing the same issue. It's been present since day one in my experience, but it seems completely random as to when it'll trigger. Though in recent days it's been getting a lot worse, crashing three or four times a day.

While we wait for Microsoft (or the Activision part of Microsoft) to actually fix it, the community has come together and come up with some suggestions that can help mitigate the issue. I've tried some, which I'll detail below, and so far at least, it's been holding up better.

Changing display settings, including lowering resolution and textures, can help mitigate the DirectX crashes. (Image credit: Windows Central)

If you're on Steam, you can try forcing Black Ops 6 to use DX11 over DX12. In the launch options for the game (found in the game's properties menu in your Steam library) enter -d3d11. I can't speak from experience whether this works out well, as I don't have the game on Steam, but it's an old favorite to try.

On the Game Pass/Microsoft Store version, we don't have that option, so we need to get inside the game.

The first thing to try is lowering your display resolution, in my case down to 1080p from 1440p. Some suggest turning DLSS off if you have that enabled, but at the very least I'd make sure you're not running it on the quality preset. Lowering the texture quality is another step to try, as is setting the VRAM target to 60. In my case, I lowered resolution, lowered textures, and changed DLSS to balanced from its default of quality, and with all my fingers crossed, it's been holding up a little better.

In the Xbox app on Windows 11 you can also try the Verify and Repair feature by clicking on the three dots, then Manage, then select the Files tab. If the game has been crashing a lot, it's worth doing this at least once just to make sure everything is OK.

Ultimately, it needs Microsoft/Activision to issue a proper fix. But in the meantime, try lowering your settings and reducing the stress on your system. It might help.

Call of Duty: Black Ops 6

Call of Duty: Black Ops 6

Black Ops 6 is the first Call of Duty to launch since Microsoft's takeover of Activision, and it's definitely one of the best yet. It's packed with content, and if you have Xbox Game Pass, you don't even need to buy it.

Buy for Xbox: $68.39 at CDKeys | $69.99 at Walmart | $69.99 at Best Buy | $69.99 at Amazon
Buy for PlayStation: $69.99 at Walmart | $69.99 at Best Buy | $69.99 at Amazon
Buy for PC: $69.99 at Steam | $69.99 at Microsoft Store

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Richard Devine
Managing Editor - Tech, Reviews

Richard Devine is a Managing Editor at Windows Central with over a decade of experience. A former Project Manager and long-term tech addict, he joined Mobile Nations in 2011 and has been found on Android Central and iMore as well as Windows Central. Currently, you'll find him steering the site's coverage of all manner of PC hardware and reviews. Find him on Mastodon at mstdn.social/@richdevine

  • drosmoker2
    If your on amd revert the driver to 24.7.1 it will give a wrong driver message when you fire the game up but should fix crashing due to direct x
    Reply