Dell's improved supply chain secures your PC before it even gets to you

Dell Xps 15 9500
Dell Xps 15 9500 (Image credit: Daniel Rubino / Windows Central)

What you need to know

  • Dell announced several new features that help secure devices.
  • An improved supply chain from Dell helps ensure that devices are not tampered with during transport.
  • Many of Dell's new and improved features help enterprise customers manage servers securely.

Security threats on PCs come in a variety of forms. Some attacks occur when a PC is already in a person's possession, such as phishing attacks and various other hacks. Others occur before a PC even arrives at its destination. When a computer is going to someone with valuable information, attackers can intercept it and swap out components or place spyware onto a device. Today, Dell announced several steps that it's taking to secure its supply chain to prevent attacks that occur before a device reaches a customer.

"As digital value is created, security threats follow," says John Roese, global chief technology officer, Dell Technologies." He adds that "Security is the foundation of everything we do, and our intrinsic security approach addresses our customers' need for trusted technology and partners to help them fend off attacks and lower business risk."

Dell already had professional security engineers and other security measures in place but has added some new ways to protect hardware, one of which is adding more security to its supply chain.

There are two key areas that Dell has improved in its supply chain to help ensure secure transit and delivery of commercial PCs. First, SafeSupply Chain Tamper Evident Services place tamper-evident seals on devices and their boxes. These are placed at the factory before shipment, so any broken seal could indicate an issue. People can also elect to have an optional pallet seal for an extra layer of security.

Second, SafeSupply Chain Data Sanitization services prevent spyware and other "illicit agents" from being placed on PCs. Dell uses NIST-compliant hard drive wipes to make sure that a device is clean before a company adds its own company image.

Alongside its improved supply chain that helps protect commercial PCs, Dell announced several new security features that help protect servers. The new Secured Component Verification verifies that no changes were made to hardware and that a server is still factory sealed. There are also several improvements and new options for enterprise customers to secure, sanitize, and destroy data from devices.

Sean Endicott
News Writer and apps editor

Sean Endicott is a tech journalist at Windows Central, specializing in Windows, Microsoft software, AI, and PCs. He's covered major launches, from Windows 10 and 11 to the rise of AI tools like ChatGPT. Sean's journey began with the Lumia 740, leading to strong ties with app developers. Outside writing, he coaches American football, utilizing Microsoft services to manage his team. He studied broadcast journalism at Nottingham Trent University and is active on X @SeanEndicott_ and Threads @sean_endicott_.