However, Star Wars Battlefront launched with certain customization options a few years ago so this response choses to conveniently ignore that. Jorgensen used a rather strange example of a pink Darth Vader outfit to illustrate his point. He issued the following statement when asked about why they weren't part of the game to begin with and what future plans were.
The one thing we're very focused on and they are extremely focused on is not violating the canon of Star Wars. It's an amazing brand that's been built over many, many years, and so if you did a bunch of cosmetic things, you might start to violate the canon, right? Darth Vader in white probably doesn't make sense, versus in black. Not to mention you probably don't want Darth Vader in pink... there might be things that we can do cosmetically, and we're working with Lucasfilm on that. But coming into it, it wasn't as easy as if we were building a game around our own IP where it didn't really matter.
However, it looks like a dataminer by the name of Uninspired Zebra found the customization options. They include a lot of subtle tweaks which allow you to tailor your character. Aside from equipping different panels on Stormtrooper armor, you can also choose to modify spoken expressions of certain Heroes.
Hopefully Star Wars Battlefront II will incorporate these customization options because they seem to be in line with Star Wars canon. There doesn't appear to be a pink Darth Vader anywhere. The most surprising part about all of this is how EA, even after severe backlash from the community, chooses to not be open and honest with players. Right now, it just seems like the cosmetic microtransactions were shelved in favor of the aggressive loot crate system.
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