AT&T wireless customers are getting complimentary Microcells? It sounded too good to be true but we were seeing reports over the weekend that AT&T was handing out the Microcells to a few fortunate AT&T customers. Apparently, letters were sent out thanking customers for their patronage and invited them to the local AT&T store for a FREE 3G Microcell.
Speculation as to why AT&T was giving away free Microcells ranged from an attempt to retain customers with soon to expire contracts to attracting iPhone customers to stick around in light of the persistent rumors another carrier will get the iPhone.
Curious as to how one would go about getting on such a mailing list, we received an official statement from AT&T that reads,
"AT&T's 3G Microcell is designed for the very small percentage of our customers who have wireless voice coverage challenges inside their home. While the product is now available to customers nationwide, we are conducting trials in two markets on the most effective way to introduce this product to customers for whom it was designed."
Just as with the initial trials, it appears that these lucky customers are simply part of a marketing research group. No conspiracy to get contracts renewed or entice iPhone owners to stick around, just marketing research. Regardless of the reasoning, the free Microcell does serve as a nice bonus (it works like a charm) for those who received the letter.
Update: Just got word from AT&T that the free Microcells are being sent out on a very limited basis. According to the revised statement, "AT&T's 3G Microcell is designed for the very small percentage of our customers who have wireless voice coverage challenges inside their home. While the product is now available to customers nationwide, we are conducting very limited trials on the most effective way to introduce this product to customers for whom it was designed." Not much new with the updated statement other than the odds of getting a free Microcell just greatly reduced.
